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Customer Service

We are dedicated to providing the best customer service and product quality. If you are unsatisfied with your item or require assistance, please contact us immediately via the contact form or email us directly at info@acloserview.co.za

Freequently Asked Questions

Is there a warranty on the products?

We offer a 6 month warranty on all products. The product will be replaced if faulty. No cash refunds on faulty goods. 

How long will my order take?

Orders will be delivered to 48 major areas and outlying areas within 72 hours (business days)

To what areas do you deliver?

We ship anywhere in South Africa

What happens if I order and there is no stock?

Should there for any reason be a situation where you have placed an order and there is no stock, we will notify you immediately regarding backorders or cancellations

Returns Policy

Any products found faulty must be  reported and returned within 3-4 days.  A Closer View will cover the return costs. Please report all faulty items immediately. 

What happens if my order is wrong?

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What if I want to cancel my order?

All cancellations must be made via email